How to Choose a Clock Repair Shop
The questions that separate a real horologist from a parts swapper.
Ask what 'cleaning' includes
A real cleaning means full disassembly and an ultrasonic bath. Spraying solvent into an assembled movement is not a service - it flushes old oil into places it should not be.
Ask about bushings
If a shop never rebushes, they are not fixing wear. Ask how many bushings a typical overhaul takes and how they are installed.
Ask for a written estimate
Any competent shop inspects first and quotes in writing before starting.
Ask about run testing
Two weeks on the test wall is standard practice. Shops that return clocks the same week are gambling with your time.
Ask about the guarantee
One year on labor and parts is the honest benchmark.
Ask what happens to old parts
Original components should be offered back to you, especially on antiques.
Not sure what you are looking at? Send a photo or call and describe the sound. Most diagnoses start with a five-minute conversation.
Jordantero Co., Lakewood COMore guides
- Why Your Clock Stopped Running
- How to Wind a Clock Correctly
- A Realistic Clock Maintenance Schedule
- Setting a Clock In Beat
- Moving a Grandfather Clock Safely
- Chime and Strike Troubleshooting
- Understanding Clock Movement Types
- What Makes an Antique Clock Valuable
- Clocks and Colorado's Dry Climate